1. Introduction
At StayConnected365, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our website, iPhone app, and Android app, and how to contact us about your privacy rights. StayConnected365 is operated by Slydetech, LLC.
Last updated: September 20, 2026.
2. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, username or similar identifier.
- Contact Data includes billing address, delivery address, email address and telephone numbers.
- Financial Data includes payment card details.
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data includes your username and password, purchases or orders made by you, your preferences, feedback and survey responses.
- Usage Data includes information about how you use our website, products and services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
In the iPhone app, account data may include your name, email address, sign-in provider, and account identifier. We keep your purchases, eSIM installation details, plan status, and reported data usage so you can access and manage your plans. Payment and sign-in providers may also collect billing or contact details, device identifiers, approximate location derived from your IP address, and information about interactions with their services for authentication, payment processing, fraud prevention, and service analytics. These records may be linked to your account or device. The app does not request precise GPS location.
Payments are processed by Stripe. Payment card and billing information entered in the app is sent to Stripe; our order records contain transaction references rather than your full card number. If you choose to scan a payment card, the app asks for camera access for that checkout feature.
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
We use Google Firebase for account authentication and hosted application data, Google Sign-In and Sign in with Apple when you choose those login methods, and Stripe for payments. Our eSIM provider processes the information needed to supply your purchased plan and report its status and usage. The iPhone app does not use collected data for advertising tracking. Authentication and payment providers may use service-interaction data for their own service analytics and fraud prevention.
You can read the providers' privacy information at Firebase, Google, Apple, and Stripe.
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Account deletion removes your personal profile and stored eSIM installation credentials. Limited transaction records may be retained for accounting, reconciliation, and dispute handling. Deleting an account does not remove an eSIM already installed on a device, cancel its mobile service, or automatically issue a refund. Payment and authentication providers handle their own records under their privacy policies.
6. Your Legal Rights
To delete your account in the app, open Account → Delete account. You can also request deletion without the app by following our account and data deletion instructions.
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
7. Third-Party Links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
8. Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
9. Changes to the Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy.
10. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at support@stayconnected365.com.