stayconnected365

New to eSIM? Start here.

Your travel data,
on your own phone.

An eSIM adds a data plan digitally. Keep your regular SIM, choose data for your destination, and install without a trip to a SIM shop.

01

Check your phone.

Make sure your device supports eSIM and is unlocked for use with other networks.

02

Choose your data plan.

Search your destination. Compare coverage, data allowance, and validity before you buy.

03

Install and explore.

Find your eSIM in your account after preparation. Install it with a stable internet connection.

Before you buy

Check your phone
before you buy.

Compatibility can depend on the model, country of purchase, and carrier. Check the exact device you'll be taking.

An eSIM-compatible phone

Look in your phone's mobile network settings for an option to add an eSIM. If you're unsure, check with your device manufacturer.

A network-unlocked device

Your phone needs to accept plans from other providers. Your current carrier can confirm whether it is unlocked.

Internet for installation

Have Wi-Fi available and keep your account and installation details handy.

From purchase to pocket

Install over Wi-Fi.
Keep the details handy.

Once your eSIM is ready, open My eSIMs and select your plan for its QR code and installation details.

Open My eSIMs

Installation guide

  1. Connect to a stable Wi-Fi network. Open Settings, then Cellular (or Mobile Data).
  2. Choose Add eSIM and use the QR code from your account. You can also enter the installation details manually.
  3. Follow the onscreen instructions and give the eSIM a memorable label, like “Travel”.
  4. At your destination, select the travel eSIM for mobile data and follow the roaming and activation instructions provided with your plan.

Menus and installation options vary by device and software version. Keep the QR code private, and don't delete an installed eSIM unless your provider asks you to.

The practical stuff

Know before you go.

Can I keep my regular SIM?
Compatible phones can keep your regular SIM alongside a travel eSIM. Review which line is used for data, calls, and messages to avoid unwanted charges from your regular carrier.
Does the plan include calls and texts?
Choose a plan based on its listed features. These travel plans provide mobile data; don’t assume a local phone number, voice calls, or SMS are included. Internet-based messaging apps can use your data connection.
When does my plan start?
Validity rules vary by plan and provider. Read the instructions supplied with your eSIM before installing or connecting.
Can I install it on the phone I’m using now?
Open your account on another screen to scan the QR code, or use the manual installation details when available. Your phone may also offer other installation options.
My eSIM isn’t ready yet. What now?
Your order page checks its progress while preparation is underway. Return to My eSIMs to see the current status. If it needs attention, contact support with your order reference.

Ready when you are

Find data for your destination.

Find your eSIM